Terms of Use

Welcome to the TSC website, www.tscservices.com.au is operated by The Spears Company Pty Ltd.

By using this website you consent to the collection and use by The Spears Company Pty Ltd of any information you provide.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Spears Company Pty Ltd relationship with you and this website.

The term The Spears Company Ltd or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 99 Valery Rd, Raleigh NSW 2454, Australia.  Our ABN is .  The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only.  It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the     information and materials found or offered on this website for any particular purpose.  You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us.  This material includes, but is not limited to, the design, layout, look, appearance and graphics.  Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites.  These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).  We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without prior written consent from The Spears Company Pty Ltd.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Nothing in this section or elsewhere in our trading terms affects your statutory legal rights.

You may place an order to purchase any product(s) advertised for sale on TSC website by simply following the onscreen prompts after clicking on the item you are interested in.  You will have an opportunity to review your order and correct any input errors up until the point which you submit your order by clicking the MAKE PURCHASE button on the CHECKOUT page.

After submitting your order online, we will send you a confirmation email with your order reference and detailing the product(s) that you have ordered.  The Spears Company Pty Ltd will process your order and charge your debit or credit card via PayPal.

Product Availability
On some occasions due to a high level of demand, we may temporarily be out of stock for some products.  We do reserve the right to directly ship products from the manufacturer to you.

All product prices shown on this website are in Australian dollars and are inclusive of Goods & Services Tax (GST).  Prices may change at any time prior to (but not after) acceptance of your order.

All payment transactions will be processed on our behalf by PayPal.  This means that your debit/credit card details are provided directly to PayPal and are never revealed to us.  PayPal operate a secure server to process your payment details.  For your security The Spears Company Pty Ltd does not store any debit/credit card details.  PayPal encrypt your debit/credit card information and authorise payment.

We highly recommend that you do not communicate your payment card details to anyone, including us, by email.  The Spears Company Pty Ltd cannot be responsible for any losses you may incur in transmitting information to us by internet link or email.  Any such loss shall be entirely your responsibility.

The Spears Company Pty Ltd offers free Australia Post delivery in Australia only for an order over $100.  Unfortunately at this time we cannot take orders for delivery to International addresses.   All orders will normally be processed within 48 hours of receiving your order, and should arrive within 72 hours of collection.  Should your delivery be delayed, a member of The Spears Company customer service team will contact you promptly by email.

You may cancel your order if it has not been dispatched or within 7 working days of receipt of the order.  If you wish to cancel your order, please email us at sales@spears.com.au  We will refund the cost of your order if the order has not been dispatched or you have informed us of the cancellation within 7 working days of the receipt of goods.  However, you must pay for the return postage.

Returns Policy
The Spears Company Pty Ltd, trust that you will be pleased with your purchase(s).  Should you wish to return any item purchased from us, we will refund or exchange any unused product provided it is in a fully resaleable condition and upon production of your receipt.  Returns should be made within 30 days with the product in the original undamaged packaging.  If the product is not returned to The Spears Company Pty Ltd in a fully resaleable condition we reserve the right to refuse a refund on the item.

If any product you purchase is found to be faulty or damaged when delivered, The Spears Company Pty Ltd may offer to replace or refund as appropriate, in accordance with your legal rights.